Frequently Asked Questions

Do you have online booking?

Yes we do! See the top right of the page for the Book Now button. You may also use our online scheduling platform to see all past and upcoming appointments, as well as cancel appointments yourself up to 24 hours before.

What are your hours?

Our front desk is open Monday through Friday, 9 am to 5 pm. We are also open Saturdays from 9 am to 3 pm. Our front desk staff usually take a lunch break between 12-1. We have practitioners in 7 days a week depending on the modality!

I am here and the door is locked, what do I do?!

For everyone's safety, we keep the door locked outside of our front door desk hours. Your practitioner should be down to let you in at your set appointment time.

Will I be allowed to show up late?

We have a 15 minute late policy for appointments. We do ask that our patients be mindful of the appointment times because it impacts the flow and capacity of your appointment to start late. We want to provide YOU with the best care possible, and that is why appointment duration is set for specific lengths. Beyond the 15 minute mark the appointment will be marked as missed and charged as a no show.

Do you accept insurance?

Yes we do! We are in network with most major insurance companies for all of our services. Please see this chart for details.

What services do you have?

We offer acupuncture, microneedling, cupping, massage therapy, physical therapy, naturopathic medicine, and mental health counseling for individuals, couples, and groups.

Do you have ADA Accessibility?

Yes, we are proud to offer a fully ADA accessible first floor. We have a ramp to the front door, as well as a gravel parking lot in the back. A lot of our sessions are scheduled for an upstairs room, so if you need accommodations made, please call our front desk so we make sure you are scheduled on the first floor.

Do you have parking?

We do! We have 4 parking spots accessible via the driveway to the right of our building. Street parking is generally amenable as well.